Pharmaco has been implementing a full and comprehensive implementation plan since 2012 to support the changeover to CareSens blood glucose meters and strips.

• A full-time, fully trained team including customer services representatives and sales and service staff, are dedicated to supporting customers
• A toll-free, 24-hour customer service number is available (0800 GLUCOSE / 0800 458 2673)
• A dedicated CareSens website (www.caresens.co.nz) has been developed and contains up to date information about the products for users and health care professionals
• Pharmaco in association with YMCA, has created Jumpstart, a fun health and fitness programme for people with diabetes. It’s designed to help people with diabetes to manage their diabetes by adopting more active and healthier life style. 
• Pharmaco Diabetes's new Doable initiative is designed to help people with diabetes with loads of practical advice, tips and support to manage the challenges of diabetes.